Insurance for your
WordPress website

All Care Plans Include

Backups

Regular secure off-site backups are another crucial component to your maintenance. If anything goes wrong, we will be able to restore your site to a previous version.

Security Monitoring

Every website is vulnerable to attacks, including yours. Having a full and strong security solution set up will drastically reduce the chance of your site being attacked.

Performance Monitoring

24/7 uptime and performance monitoring to ensure that your site is up and running.

Updates

Keeping your site up-to-date is important for security, SEO, performance, bug fixes, and more.

Spend Less Time Maintaining Your Investment And More Time Growing Your Business

Essential Care

$125/month

For small WordPress websites that need Care & Maintenance.

  • Weekly Updates
  • Emergency Updates as Needed
  • Hosting / Server Updates
  • Security Monitoring
  • Off Site Backups
  • Performance Monitoring
  • Clean Comment Spam

Note: Each plan has an initial sign-up fee that is required for new clients. This covers our detailed Website Audit.

Premium Care

$179month

For moderately complex WordPress websites that may include 3rd party integrations.

  • Weekly Updates
  • Emergency Updates as Needed
  • Hosting / Server Updates
  • Off Site Backups
  • Security Monitoring
  • Performance Monitoring
  • Clean Comment Spam
  • Broken Link Management
  • Monthly Database Optimization
  • Malware Scanning
  • Extended Hours Support
  • Access to Premium Themes & Plugins
  • 30 Minutes Support Monthly

Note: Each plan has an initial sign-up fee that is required for new clients. This covers our detailed Website Audit.

Ultimate Care

$250/month

For large or complex WordPress sites that may include ecommerce, elearning, or membership features.

  • Weekly Updates
  • Emergency Updates as Needed
  • Hosting / Server Updates
  • Off Site Backups
  • Security Monitoring
  • Performance Monitoring
  • Clean Comment Spam
  • Broken Link Management
  • Monthly Database Optimization
  • Create / Update Staging Site
  • Malware Scanning
  • Extended Hours Support
  • Access to Premium Themes & Plugins
  • Access to DigitalChicksU Resources
  • 60 Minutes Support Monthly

Note: Each plan has an initial sign-up fee that is required for new clients. This covers our detailed Website Audit.

Interested in purchasing a plan?

Book a free 15 minute call with us so that we can talk about your needs and review the plan that will best suit you and your business!

What Happens If My Site Doesn’t Get Maintenance?

desktop and laptop

Like any computer (or your car for that matter), websites require updates and regular maintenance in order to work properly. You could be losing out on sales if your website isn’t properly maintained.

 

  • Your site may be hacked or infected with malware
  • Your site may go down or offline
  • Your visitor personal information could be breached
  • You may face Search Engine Penalties (such as having your website blacklisted)
  • Without adequate backups, you could lose your site entirely
  • You may have your Facebook or Google Ads declined do to malware
  • Your prospects and clients may lose faith in your business
  • You get the idea

Frequently Asked Questions

Care & Maintenance

Can I really cancel anytime?

Yup. We already love you and your biz and would be sad to see you go but we know that financial needs impact many decisions and we don’t want lock anyone in. Request a cancellation via email and we will immediately stop the next payment.

Easy-peasy-lemon-squeezy.

Do you offer hosting services?

Glad you asked! For any site we build, we offer hosting automatically. If you sign up for a care plan with us and want to move to one of our hosting packages, hosting packages we can make that happen!

If you are simply looking for help to move to another host – we can help you out!

Do you support multisite WordPress installs?

Yup, we do. They will be treated as individual sites and you will pay a Care and Maintenance fee for each. Best to reach out to us as there may be some “economies of scale” that we can discuss.

Does a care & maintenance plan prevent me from being hacked?

We would so love to guarantee that would never happen. But we can’t. We will do everything within our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

Does the monthly Tech Time roll-over?

Our care plans are designed to be monthly plans and as such we reserve your place in our queue each month. Your time, therefore, does not rollover for our Essential and Pro plans. You can take comfort in the fact that what you will request within the time associated with your Care Plan will be prioritized by our team..

Please do be aware that if you do not use the Tech Time allotted to your plan, there is no cash payout equivalent.

Doesn’t my website host take care of this?

Possibly – you should read the fine print, however. Even if you are with a quality host like WP Engine or SiteGround, relying on them completely for backups and protection is a risk. They have no obligation to ensure your data is safe and sound – and we all know stuff happens.

To ensure you NEVER lose your website, we recommend having direct control and access to your site backups (i.e. storing them off-site).

My website was not built by the 4 Chicks

Huh. How did that happen?

Although these plans are designed for sites that were built by us, we welcome clients who are looking for a long term partner with a professional and dedicated web team.

We first like to do a “Website Health Check” to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation we will both have a baseline of where your website is at now and we can determine whether you are a good fit for one of our Care and Maintenance plans. Most importantly we will make list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly care plan.

If you choose to continue with us as your partner, we will deduct 50% of the cost of the Website Health Check from your Care and Maintenance plan investment. If not, you will have invested in a thorough report on the strengths, weaknesses, opportunities and threats to your website that you can move forward with.

What can I talk about with my Tech Expert?

Pretty much anything! Questions on lead generation, integration with other 3rd party platforms like Infusionsoft or Stripe, whether you should launch a membership platform or online course. Our team has a wide variety of skills and experience that you can tap into!

We know brainstorming and strategy works best on the phone or on a video call. These calls are reserved at the beginning of each month – you will receive an email to book a time with us. They are also recorded and you will receive your recording the same business day.

These calls can help you achieve your goals and reach a broader audience, so take them seriously. We suggest that you keep a running list of topics for these calls … we LOVE Evernote for this sort of thing).

What if I have multiple websites?

Yup, we do. They will be treated as individual sites and you will pay a Care and Maintenance fee for each. Best to reach out to us as there may be some “economies of scale” that we can discuss.

What if my theme, plugins etc. are customized?

That is one of the reasons we do a “Website Health Check” before working with client’s whose sites were not created by the 4Chicks. The “Website Health Check” allows us to become familiar with your site, how it was built and any potential issues that can arise. With the evaluation we will both have a baseline of where your website is at now and we can determine whether you are a good fit for one of our Care and Maintenance plans. Most importantly we will make list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly care plan.

If you choose to continue with us as your partner, we will deduct 50% of the cost of the Website Health Check from your Care and Maintenance plan investment. If not, you will have invested in a thorough report on the strengths, weaknesses, opportunities and threats to your website that you can move forward with.

What if my website is hacked?

Our website care plans are preventative care, so we do our best to prevent anything from happening. However in the event that your website has a major issue, we will be there by it’s side communicating with your web hosting company on your behalf. We do not make guarantees that your website will not be hacked, but we will do everything within our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

Why do I need protection, no one is trying to hack my site?

Hate to burst your bubble, however, if you have something on the internet, someone is trying to hack into it. WordPress powers almost 45% of all sites on the internet … that is a lot of websites. As a result, WordPress faces attacks at an average of 90,000 attacks per minute.. , so your website is a target if for no other reason that it exists.